Visitor management for senior living & skilled nursing

Someone just walked through your door. Your team already knows who.

Surveyors, families, agency staff, and vendors check in on an iPad kiosk, get a badge, and reach the right person the moment they arrive. ArrivSure replaces the paper sign-in sheet and also handles PBJ provider hours, vendor credentials, and family feedback across every building.

Also used by hospitals, residential care, schools, and workplaces.

Request a 20-Minute Demo

$249 per location per month. Published pricing, no per-user fees. Prefer turnkey? A Managed Kiosk starts at $299.

app.arrivsure.com
ArrivSure reception dashboard at Northlake Care Center with family visitors, a vendor, and agency staff checked in
Branded ArrivSure check-in kiosk welcoming visitors to Northlake Care Center

See the whole visit in about a minute

A family visit from the front door to the follow-up: check-in, badge, live dashboard, staff alert, private feedback, and a Google review invitation.

Live in Florida

Avante Group runs ArrivSure across 10 locations.

They use it for front-desk check-in, PBJ provider hours, kiosk surveys, Google review invitations, and alerts that tell the team when surveyors arrive.

Read the customer story
Minutes
Monthly provider-hour review, down from hours, as reported by Avante
737
Check-ins in 30 days at a single building
96%
Of those check-ins came from returning visitors

Figures from Avante at Inverness over 30 days. Location count as of September 2026.

Survey readiness

Survey day shouldn’t start with a surprise in the hallway.

State surveys are unannounced. With ArrivSure, the front-door check-in becomes your first warning, so leadership knows the moment surveyors arrive instead of when someone comes looking for them.

  1. Surveyors check in like anyone else

    Add “State survey” as a visit purpose. Surveyors choose it at the kiosk, get a badge, and are on the record with an arrival time.

  2. The right people hear about it immediately

    An alert rule sends a push notification, text, or email to whoever you pick: the administrator, the DON, the regional team.

  3. Or tell the whole building in one tap

    A ready-made “Surveyors On-Site” alert goes out by email and text from the dashboard or the Companion app.

See alerts and mass notifications
Tuesday, 9:02 AMSurvey arrival
  • Lobby kioskVisitor checks in · Purpose: State survey
  • Administrator & DONPush alert: Check-in · Purpose: State survey
  • All staff“Surveyors on-site” sent by text and email
  • Front deskSurveyors on the live dashboard with badges
Monday, 7:00 AMWeekly briefing
  • Visitors212 check-ins, up 14% on last week
  • Busiest daySunday, 48 check-ins
  • Needs attention2 visits never checked out · 3 packages awaiting pickup
  • Urgent feedback1 comment flagged Thursday for a callback
  • Families saidPraise for the nursing staff and clean rooms. Evening parking came up again.
ArrivSure AI

A briefing for every building, every week.

Administrators get a short email: how traffic moved, what needs attention, and what families said, grouped into themes. Every number is counted from your own records, and AI writes the summary around them. Urgent survey comments don’t wait for the email: they reach the front-desk dashboard as soon as they come in.

  1. On each building’s schedule

    Pick any day and time for each building, in its own time zone, or switch an email off. Monday at 7 AM is only the default.

  2. To the people who need it

    Each building decides who gets what. Send the briefing and the survey digest to the staff roles that need them, a hand-picked list, or both.

  3. Roll-ups for the regional team

    Company leaders get a roundup across every building, a credential outlook, a PBJ readiness check, and an optional monthly or quarterly executive report, each with its own recipients.

See ArrivSure AI
Fair question

Why not just…

…keep the paper sign-in sheet?

Paper can’t tell anyone who just walked in. It can’t say who’s still in the building during a fire drill, it won’t flag a banned visitor, and every guest can read the names above theirs.

…put a Google Form on an iPad?

A form collects answers. It doesn’t print badges, check a watch list, alert your team, capture PBJ provider hours, or track vendor credentials. You’d be rebuilding all of that one workaround at a time.

…call one of the senior-living vendors?

Some won’t give you a price until after a sales call, and some make you use their own tablets. ArrivSure is $249 per location per month, published, and runs on a standard iPad. Use your own, or let us provide and manage one.

See the side-by-side comparisons
Built for care first

Made for the front doors of care communities

Families, agency staff, contractors, and vendors each need a different check-in. ArrivSure gives each one its own steps, so every building doesn’t have to use the same template.

Assisted Living & Skilled Nursing

Family visits, feedback, and multi-community visibility for assisted living; provider hours, resident movement, and PBJ workflows for skilled nursing.

Supportive & Residential Care

Welcoming, accountable arrivals for group homes, special-needs residences, behavioral health, recovery, and community-living settings.

Explore the fit
Also used by Hospitals & Clinics Education Workplaces & Industrial Sites Events & Community Organizations
Security & trust

Visitor records are sensitive. We treat them that way.

Who visited which resident, and when, is private information. ArrivSure controls it by person, role, and building.

Visit the Trust Center

Encrypted in transit and at rest

Every connection is encrypted. Visitor photos, license images, credential documents, and staff messages are encrypted at rest too.

Access by role

People see only the buildings and tools their role allows, from front desk to regional director.

A record of who did what

Check-ins, alerts, and key edits are logged, so you can answer “who did what, and when.”

Kept separate

Each customer’s data is kept separate from every other customer’s. Need a BAA? Talk to us about your organization.

Choose how you deploy

One complete platform. Your hardware or ours.

Run it on an iPad your team manages, or get a kiosk that shows up configured, locked down, and ready for the front desk.

Software Only: $249/location/month
Managed Kiosk: from $299/location/month, 36-month agreement
Managed iPad, secure stand, printer, and starter badges
Remote device management and covered support
Getting started

From first call to first check-in

01

Map the workflow

We work out who comes through your doors, what you need from each of them, and who should be notified.

02

Configure the facility

Set up branding, visitor types, documents, screening, badges, permissions, and alerts.

03

Go live

Use an iPad you already manage, or receive a preconfigured ArrivSure Managed Kiosk.

Comparing options? See ArrivSure next to Accushield, Envoy, and others.

Not ready for a demo? Start here.

Click through it yourselfThe self-guided tour covers the kiosk, dashboard, staff app, and follow-up.Price out your locationsSee the monthly and yearly total for every building you run.

See ArrivSure at your front door

Tell us who comes through your doors: families, agency staff, vendors, surveyors. In 20 minutes we’ll show you how ArrivSure handles each of them.

Request a 20-Minute Demo See pricing