Which one is right for you?
Envoy is excellent at what it targets: the corporate workplace. The question is whether your building is a workplace or a healthcare facility — the two products are optimized for very different front doors.
Choose Envoy if…
Feature comparison
| Feature | ArrivSure | Envoy |
|---|---|---|
| Built for healthcare | ||
| Senior living & skilled nursing focus | ||
| BAAs available for HIPAA compliance | ||
| CMS PBJ (Payroll-Based Journal) reporting | ||
| Patient census & overdue-return alerts | ||
| Health screening questionnaires | Legacy product | |
| Front desk essentials | ||
| iPad kiosk check-in | ||
| Brother QL badge printing | ||
| Badge printing in the base plan | Premium tier | |
| On-screen document signing in the base plan | Premium tier | |
| Watch-list & banned visitor screening included | Enterprise tier | |
| Emergency alerts included | $2/user/mo add-on | |
| Package & food delivery management | $250/mo add-on | |
| Beyond check-in | ||
| Google review & reputation management | ||
| Built-in visitor & family surveys | ||
| Event management with digital tickets | ||
| 100+ enterprise integrations (SSO, SCIM, access control) | ||
| Facial-recognition & ID scanning | Enterprise tier | |
| Desk & room booking suite | ||
| Pricing | ||
| Published pricing | $250/mo flat | Free–$362+/mo |
| Everything in one plan (no tiers) | ||
| Monthly billing available | Annual billing | |
| Unlimited visitors on every plan | Paid tiers only | |
Based on publicly available information as of July 2026. Features and pricing change — see Envoy's site for current details, and let us know if anything here is out of date.
Where ArrivSure pulls ahead for facilities
A platform that will sign a BAA
Envoy's own help center states it is not HIPAA compliant, doesn't enter into Business Associate Agreements, and shouldn't be used to store sensitive medical data. ArrivSure is HIPAA-aligned end to end — AES-256 encryption, audit logging, and BAAs available on request.
One flat price instead of a tier ladder
With Envoy, badge printing and document signing start at the $362/mo Premium tier, watch lists require custom-priced Enterprise, and emergency notifications cost $2 per user per month extra. ArrivSure includes all of it at $250/mo per facility, billed monthly.
Healthcare workflows, not just a sign-in log
Envoy has no concept of residents, patient census, or CMS staffing compliance — its healthcare page targets hospital workplace security. ArrivSure ships PBJ reporting with provider sign-offs, patient departure tracking, and AHCA-ready audit logs as core features.
Your front desk grows your reputation
Envoy doesn't touch reviews or visitor sentiment. ArrivSure turns family visits into Google, Yelp, and Facebook reviews and runs built-in surveys with sentiment analysis — the single biggest driver of census growth for our facilities.
What it actually costs
Envoy's published Premium tier — the first one with badge printing and document signing — is $362 per location per month, billed annually (~$4,344/location/year). Watch lists and ID scanning require the custom-priced Enterprise tier, and emergency notifications are a separate $2/user/month add-on. A free Basic tier covers up to 100 visitors a month without badges or documents.
Common questions
All third-party product names and trademarks are the property of their respective owners; ArrivSure is not affiliated with or endorsed by them. This comparison reflects publicly available information as of July 2026 and is provided for general guidance.