Companion App · For Staff

Your front desk, in your pocket

ArrivSure Companion is the iPhone app for the people who run the building. Know who's on-site wherever you are, get an instant alert the moment it matters, message your team securely, and manage every facility from your phone.

Free with your subscription
iPhone
Face ID app lock
ArrivSure Companion dashboard
VIP checked in
Tap to view · Check out
Never miss an arrival

Know the moment it matters

The second a VIP, expected vendor, watch-listed, or banned visitor checks in — or a health screening is flagged — the right staff get a time-sensitive alert that pierces Focus. Tap it to jump straight to the visitor, or act without ever opening the app.

Check out or reply from the lock screen
Actionable notifications with one-tap Check Out and Reply.
Rule-based routing
Alerts fan out by visit purpose and VIP / watch / ban status — so only the right people are interrupted.
Rich context
Visitor photos and badge-print requests arrive right in the notification.
Approve from the notification
Pending visitor registrations can be approved or denied straight from the push.
Home-screen & lock-screen widgets
Who's on-site and what's pending — visible without opening the app.
ArrivSure Companion notifications
One app, the whole operation

A command center, not just alerts

Everything a facility or company administrator needs to run reception — consolidated into one iPhone app.

Front-desk dashboard

See everyone on-site — photo, purpose, and time in the building — refreshed automatically, with one-tap check-out and universal search from anywhere.

Actionable arrival alerts

A time-sensitive push the instant a VIP, expected vendor, watch-listed, or banned visitor checks in — or fails a health screen. Check them out or reply right from the lock screen.

Secure team messaging

HIPAA-aligned staff messaging with typing indicators, reactions, read receipts, group threads, and photo attachments — no more personal texts.

Mass alerts

Broadcast emergencies, lockdowns, and announcements to staff groups by email and SMS through a guided wizard.

Visitors & evacuation

On-site, check-outs, recurring, and log views, plus quick walk-in check-in, a one-tap evacuation roster, and blocklist management.

Reputation & surveys

Track survey ratings and review activity, build and edit surveys, and drill into individual responses — wherever you are.

Healthcare workspaces

Review and export CMS PBJ provider hours and track your patient census, departures, and returns — right from your phone.

Reports & analytics

Traffic trends, hourly heatmaps, and adoption metrics — tap any day or hour to drill into exactly who checked in — plus run, export, and schedule reports.

Visitor compliance

Review vendor documents, verify credentials, check exclusion screening results, and manage overrides — the whole compliance dashboard, from your phone.

Assessments & rounds

A daily conduct queue for patient assessments and rounds, with straggler tracking and results wherever you are.

Deliveries

Log arriving food and packages, alert the recipient automatically, and hand off — with a running list of every pending pickup.

Family messages & Moments

A family-facing inbox with two-way threads, plus shared photo Moments you approve or hide before they go live.

See it in action

Designed for the way you work

Visitors

Visitors

On-site, recurring, evacuation, and blocklist — with quick check-in.

Communications

Communications

Secure messaging and mass alerts in one place.

Reputation

Reputation

Survey results and reviews as they arrive.

Analytics

Analytics

Trends, heatmaps, and adoption at a glance.

Secure by design

Built for healthcare privacy

Face ID app lock

Optional biometric gate on re-entry, with passcode fallback.

Built for iPhone

A focused, portrait-first experience designed for one-handed use.

Time-sensitive push

Alerts that pierce Focus and Do Not Disturb when they matter.

No third-party tracking

Zero analytics or advertising SDKs. HTTPS-only, token-based auth.

Put your front desk in every pocket

Companion is included free with every ArrivSure subscription. Download it for your team, or book a demo to see the whole platform.

Download on theApp StoreBook a Demo