Which one is right for you?
These products are built for different buyers. iLobby is an enterprise heavyweight with real strengths in industrial compliance; ArrivSure is purpose-built for the healthcare facilities iLobby's marketing doesn't mention.
Choose iLobby if…
Feature comparison
| Feature | ArrivSure | iLobby |
|---|---|---|
| Built for healthcare | ||
| Senior living & skilled nursing focus | ||
| CMS PBJ (Payroll-Based Journal) reporting | ||
| Patient census & overdue-return alerts | ||
| Health screening questionnaires | ||
| BAAs available for HIPAA compliance | Not published | |
| Front desk essentials | ||
| iPad kiosk check-in | ||
| Works on your own iPad | Managed hardware | |
| Badge printing included in base price | Higher tier / add-on | |
| Watch-list & ban screening included | Enterprise tier | |
| Emergency evacuation lists included | Separate module | |
| Package & food delivery management | Separate module | |
| Multi-facility management | ||
| Beyond check-in | ||
| Google review & reputation management | ||
| Built-in visitor & family surveys | ||
| Staff mobile app included | ||
| ITAR / C-TPAT industrial compliance | ||
| Access-control & turnstile integrations | ||
| Enterprise SSO (Okta, Entra ID) | ||
| Pricing & setup | ||
| Published pricing | $250/mo flat | From $225–$299/mo |
| Monthly billing available | Annual only | |
| Everything in one plan (no tiers) | ||
| Self-serve setup, live same day | Guided onboarding | |
Based on publicly available information as of July 2026. Features and pricing change — see iLobby's site for current details, and let us know if anything here is out of date.
Where ArrivSure pulls ahead for healthcare facilities
Built for healthcare, not heavy industry
iLobby's platform leads with Fortune 500 manufacturing, ITAR screening, and contractor compliance — senior living and skilled nursing don't appear in its marketing. ArrivSure is designed around resident-facing lobbies, state surveys, and CMS reporting from day one.
Your own iPad, badge printing included
iLobby's published plans bundle company-managed hardware and gate badge printing to higher tiers. ArrivSure runs on any iPad you already own and includes native Brother QL badge printing — photo, QR code, and all — in the flat price.
Reviews and surveys are part of the platform
iLobby records who visited; it does nothing with reputation. ArrivSure turns check-outs into Google, Yelp, and Facebook review requests and family surveys with sentiment analysis — the growth side of the front desk, built in.
Live the same day, not after an onboarding project
iLobby reviewers describe modular, support-guided setup that takes time, with some settings only changeable by their support team. ArrivSure facilities configure everything themselves and are typically taking visitors the same day.
What it actually costs
Published VisitorOS pricing starts at $225/mo (Corporate) or $299/mo (Enhanced) per location, billed annually, with iLobby-managed hardware. Badge printing, ID scanning, and watch lists are add-ons or higher-tier features, and modules like emergency mustering are priced separately.
Common questions
All third-party product names and trademarks are the property of their respective owners; ArrivSure is not affiliated with or endorsed by them. This comparison reflects publicly available information as of July 2026 and is provided for general guidance.